You can buy TRIPLE2 products around the clock in our shop www.triple2.de. Through our concept of direct sales from the manufacturer to the customer, we are able to offer the highest quality materials and innovative products, sustainably and fairly produced in Europe, at a fair price.

You can also buy TRIPLE2 products offline. Visit us at one of our numerous events. We always have a selection of our collection with us. Touch, try on, fall in love!

"We regularly inform about our dates & events through our newsletter and our BLOG."

We accept all common payment methods. These include:

Credit cards:

• Visa
• Mastercard
• Teacher
• AMEX
• Union Pay

Service providers:

• Paypal
• Klarna
• Apple Pay
• Google Pay
• Instantly
• Shop Pay

Missing a payment method? Contact us!

"We ship standard across Europe. In the corresponding rate, we are also happy to ship worldwide."

An overview of all shipping countries, zones, prices, and delivery times can be found here.

"We also ship to Switzerland, of course! Please note that due to import regulations, there may be customs duties and other fees."

Please note: For an order value of €1,000.00 or more, additional costs of €50 gross will be incurred for export accompanying documents.

An overview of all shipping countries, zones, prices, and delivery times can be found here.

We usually ship via DHL and, upon request, also via DHL Express.

An overview of all shipping countries, zones, prices, and delivery times can be found here.

If your order is received on a weekday before 12 PM, we will ship it on the same day. Usually, the package will arrive within Germany in 2-4 business days with DHL. Shipping costs €5 for orders under €100 in cart value.

All rates and durations can also be found in other countries here.

If your order is received on a weekday before 12 PM, we will ship it on the same day. Usually, the package will arrive with DHL within 2-4 days (within Germany).

"If it's really urgent, we can ship via DHL Express for an additional fee. The delivery time is 1-2 days depending on the rate. Please contact us in a timely manner via our chat tool for this."

"We naturally ship to parcel stations via DHL. Please enter your company in the company field. And in the address field, please enter the word parcel station instead of your street and the number of the parcel station instead of your house number."

You can also change your shipping address afterwards, as long as you haven't received a notification that your order has been shipped. If you have already received a shipping notification, it is unfortunately too late.

But don't worry, misdirected packages will automatically come back to us. At the latest, we will contact you then and resend.

We generally do NOT package our goods in plastic bags, films, or other plastics. We use a sturdy cardboard box for all products. Of course, made from recycled paper. Advantage: We can reuse the packaging multiple times - even after returns. And the best part is: You can also use the boxes sensibly: for spare parts of your bike, for sorting small parts, or as gift packaging.

Our shipping packaging is also environmentally friendly. As much as possible, we ship our goods in paper bags made from recycled paper. This allows for space-saving and environmentally friendly shipping.

You have the agony of choice:

• Send a gift voucher as a printed card in stylish packaging. An optical and tactile highlight!
• Order gift voucher as code / pdf and receive it by email. Or have it automatically sent to the recipient at the desired date by TRIPLE2 according to your wishes.

'Here you can find the vouchers.'

You can redeem a voucher or discount code at any time during your order. To do this, enter the voucher code in the cart in the voucher field. The discount will be deducted immediately and displayed in your order.

"We usually have similar items in stock. Feel free to check the appropriate category or our Outlet Archive for a suitable model."

Didn’t find what you were looking for? Sign up for our newsletter. We will keep you updated on new arrivals.

As soon as your order has been shipped, you will receive an email with a DHL tracking number. You can use this to track the status of your shipment at any time.

Didn't receive an email? You can also find the tracking number in your account below your order.

If you have lost your tracking number, feel free to write to us in our chat tool. We will find your package together.

If your order is incomplete, please contact us via our chat tool. We will send the missing product immediately and of course free of charge.

Your ordered item doesn't fit, or would you prefer a different color? No problem. You can easily and quickly exchange the item through our returns portal.

"If that happens, please contact us immediately via our chat tool. We will promptly take care of exchanging the incorrect item."

You have the right to cancel this contract within fourteen days without giving any reasons. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last goods.

You can find our returns portal on our website in the footer under Exchanges, Repairs, Returns.

There are no shipping costs for the return of a return.

Only for items that are sent in for repair do you bear the shipping costs.

Depending on the volume of returns, payment method, and the processing speed of the respective bank, it may take up to 14 days for the amount to appear in your account.

"However, we strive to process returns as quickly as possible."

"From our experience, refunds with the payment service provider Paypal are processed the fastest."

"We exclusively use recycled, natural, or at least products made according to the BlueSign standard. A few examples:"

• Ocean Waste - Recycled Nylon (made primarily from old fishing nets).
• Recycled Polyester
• Merino wool - 100% Mulesing certified, natural Merino wool from New Zealand and Australia
• Seaqual - Recycled polyester made from ocean waste.
• Bio Polymers - Nylon material made from natural castor oil.
• Tencel - Lyocell fiber derived from wood and produced in Austria
• Recycled Nylon - Recycled nylon made from industrial waste
• Organic Cotton - fabrics made from organic cotton

Do you want to know more about our materials? HERE you can find all the details.

"We source about 95% of all materials and accessories from Europe. However, a few specialties come from overseas because they are not available in the necessary quality in Europe. Specifically, it looks like this:"

Fabrics

• Italy
• France
• Portugal
• Lithuania
• Sweden
• Austria
• Czech Republic
• Poland
• Denmark
• Switzerland
• Taiwan
• Japan

Trims

• Germany
• Italy
• Croatia
• Slovenia
• Portugal
• France
• Czech Republic
• Lithuania

"For a standard jersey made from recycled PET in size XL, we need about five PET bottles."

The recycled polyester in our case comes from Taiwan and Germany. All recycled nylon and polyester yarns are GRS (Global Recycled Standard) certified.

Do you want to learn more about our materials? Then click HERE.

Of course! We offer gift vouchers in print or digital form. Feel free to check out HERE.

Sustainability is an integral part of TRIPLE2's DNA. After all, this is exactly why we founded TRIPLE2. Therefore, everything we do is based on keeping our impact on the environment as low as possible. Because we want to continue enjoying the nature we move through on our bikes in the future. Therefore:

• Short distances - Material procurement, production, transport as compact as possible.
• Exclusively certified, recycled materials to minimize CO2 emissions.
• Recycled packaging made of cardboard
• CO2 neutral shipping with as little weight/volume as possible
• Green electricity in the office, private use, and in our productions. (In part, we are also private electricity producers through large PV systems)
• and many other small things that together make a significant difference.

Do you want to learn more about sustainability? Then take a look at our section EXPLORE.

Absolutely! Through various certificates, we can demonstrate that both the materials used and our productions act responsibly and are chemically safe. The certificates include:

• Environmental Management System Standard ISO-14001:2015
• Global Organic Textile Standard (GOTS)
• Oekotex Standard 100
• Global Recycled Standard (GRS)
• The Responsible Wool Standard (RWS)
• Bluesign

You can find more information about materials and productions here.

If your product is unfortunately beyond saving after hopefully many hours on the bike (not even by our competent repair service), then you are welcome to return it to us.

"We use still usable products as spare parts storage for our repair service. All other items are disposed of properly by us."

Lavalan is a filling made from 100% natural and renewable raw materials. It combines the unique properties of sheep's wool with the easy-care characteristics of corn-based polylactide fibers (PLA). However, for this filling, the wool must be processed into a light and airy fleece to achieve an insulating effect.

"How it works and what our innovative wool insulation can do, you can read here."

"We produce our products exclusively with selected, long-standing partners with an extremely high level of competence in Europe:"

• Croatia - High Tech
• Lithuania I - Merino Specialist
• Lithuania II - Cycling Wear Specialist
• Czech Republic - Bib Pants Specialist

More details? Then take a look here.

There are different jackets at TRIPLE2 that must serve different purposes. Some need to provide insulation, some need to be windproof, others focus on a small pack size, and some must withstand longer downpours.

Basically:

• Only products that have an integrated membrane that prevents moisture penetration, taped / glued seams, and water-repellent zippers are waterproof.
• Water-repellent are all other products that have at least one water- and dirt-repellent impregnation. All TRIPLE2 jackets and vests models have this impregnation. The impregnations are 100% PFC-free.

Do you want to learn more about the topic of impregnation? Then click here.

"In order to make your shopping experience as pleasant as possible, we have introduced an automated size finder as part of our new online shop."

This determines your personal size recommendation based on the actual measurements of the products and your inputs into our tool. This way, you can easily find the right size.

Too fancy? Then feel free to take a look at our classic Size Chart.

Our products are developed according to the SIZE GERMANY principle. The basis is a series of measurements of the German population, last conducted in 2009 by the Hohenstein Institute and Human Solutions GmbH.

"Based on this data, we develop products that optimally fit a wide range of people. As a rough guideline for you: Your usual clothing size corresponds to the clothing size of TRIPLE2."

You can find out more about sizes here.

"In principle, our products do not noticeably shrink when washed, provided they are washed correctly. Therefore, please strictly adhere to the care instructions on this website and on the care label sewn into the product, especially for merino wool products."

You can find more about the care of your TRIPLE2 products here.

In case your product has a defect, breaks, or you possibly crash, TRIPLE2 offers a free repair service and a crash replacement program.

In principle: wash as little as possible. Every wash cycle affects the lifespan of your product. However, if it is necessary, your TRIPLE2 product belongs in the washing machine. Be sure to pay attention to the care label instructions of your product!

"It is best to use environmentally friendly special detergents for functional textiles. Never use fabric softener or bleach! Our tip: The environmentally friendly water-based products from Nikwax. They extend the lifespan of the waterproofing of waterproof and breathable products. For these types of clothing, an extra rinse cycle is also worthwhile. It is best to always wash the products on a gentle cycle or in a special program for functional textiles."

If you want to know more about care and materials, click here.

"Actually, it's quite simple. First, you should check the washing instructions that are sewn into every triple2 product. They explain the specifics in detail. Generally, the following procedure applies for washing merino wool:"

• Close all zippers if available
• Turn the shirt or the pants inside out.
• If you wash multiple items, then Merino products made of lightweight material should be washed in a mesh bag.
• We recommend a wool wash program for our products.
• Clean your merino products: Therefore, best washed cold. For stubborn dirt, a maximum of 30°C on the wool wash cycle!
• Duration: maximum 30-40min (depends on the machine)
• Spinning: maximum 800 rpm
• Always wash the products with a liquid wool detergent.
• Avoid laundry detergents and enzyme-containing detergents – these damage the wool fiber and the natural lanolin layer.
• Avoid bleaching and fabric softeners as well as other care products, as they accelerate the formation of pilling.
• "Are you on the go and have neither a washing machine nor wool detergent with you? We recommend hand washing with lukewarm water and your hair shampoo. Because what your hair can handle, your Merino wool jersey can handle too. But: Do not knead and wring too hard. This damages the Merino fiber."

You can find more tips and tricks about merino wool here.

Waterproof products, i.e., products with a membrane, should be washed in the washing machine with a combination of functional detergent and wash impregnation if the product is no longer waterproof and needs to be impregnated. The environmentally friendly solution from Nikwax has proven effective. This has the advantage that only one wash cycle is needed and that no spray with environmentally harmful propellants has to be used.

MISSION SUSTAINABILITY

Founded to make your bicycle experience an environmentally friendly one.

We are people who love nature. People who stand against the pollution of the seas. People who want to preserve our environment. People who want to leave a livable world for their children. That is why we have a responsibility towards humanity and nature. That is why Triple2 is fundamentally sustainable – for 10 years.

"I am a passionate cyclist. Whether it's MTB, gravel bike, or racing machine."
"TWO WHEELS MOVE YOUR SOUL is my personal credo since I first sat on a mountain bike in 1994. This passion has never left me and motivates me to develop the most environmentally friendly cycling clothing there is. That is why sustainability and fairness are firmly anchored in the Triple2 DNA."

Matthias Dreuw - Founder & CEO Triple2

Read more.

Our goal: to make your bike ride as comfortable as possible. That’s why we carefully choose our suppliers and rely on absolute premium fabrics and high-quality accessories from Germany and Europe. Your advantage: your TRIPLE2 product not only lasts above average but also optimally supports you in your activity, whether you are training on your racing bike, taking multi-day trips with your gravel bike, or surfing the best trails with your mountain bike.

All information about TRIPLE2, background knowledge about our productions, exciting facts about our materials, and who TRIPLE2 actually is, can be found in our category EXPLORE.

We are cyclists and we love it! Mountain bike, road bike, gravel bike. Our garage is full of bicycles, not SUVs. For us, the bicycle is a means of transportation in daily city traffic, a fun machine in the bike park, and a sports device on the road. It is a vacation travel means and family fun. We look back on 30 years of cycling experience with countless hours in the saddle. That’s why we know what works and what doesn’t. That’s why we live cycling in our family business. Rider owned, rider driven.

And by the way: No one is more sustainable than us!

Behind TRIPLE2 is primarily a team of people who are passionate about bicycles.

"Whether it's design, development, marketing, or controlling, everyone at TRIPLE2 loves getting around on a bike. Each in their own way. Whether it's a 40-year-old steel Bianchi, high-end carbon racing arrows, a dirty gravel bike, or a bike park MTB."

More about the team in our section ABOUT.

In 2010, founder Matthias Dreuw, a graduate engineer in regenerative energy technology and long-time head of the clothing department at BIKE Magazine, realized his vision of sustainable and fair bicycle clothing produced in Europe.

You can reach our support 24/7 via the chat tool on our website. We apologize that, due to the volume of inquiries, we are unable to offer phone support.

You can find all other contact options here.

WERE IT ALL BEGAN

Triple2 - Not just a name but an attitude.

It all started in 1994. Back then, we discovered this epic trail at Lake Garda, which still bears the name 222 today and became the namesake for triple2. We set out on this adventure wearing cut-off jeans and T-shirts. It had style. There was no function.

"Today we love to stylishly bike to work and directly to the summit after the office. That’s why we develop cycling clothing that leaves no wish unfulfilled, whether in the city or in nature. Whether it’s waterproofing, breathability, or a comfortable fit, we create products that combine sustainability, fair production, and timeless design."